FQA Management Services Pvt.Ltd.

• 5 S (Creating Quality Environment)
• Bench Marking
• Creative Thinking
• Customer Care Skills
• Customer Orientation
• Customer Satisfaction
• Dynamic Team Building and Leadership
• Implementing COQ (Cost of Quality)
• Internal Quality Audit
• ISO 14000 (E M S)
• ISO 9000: 2000 (QMS)
• ISO and ISM Code
• ISO in Service Industry
• Managing Time
• Measurement Uncertainty-'Principles and Practice'
• Negotiation Skills
• Personal Effectiveness
• Process Improvement
• Profitability Through Purchasing Management
• Quality Circles and Kaizen
• Quality Improvement
• Quality in Banking Sector
• Quality in Project Management
• Quality in Various Service Sectors
• Quality Management
• Quality Planning
• SEI-CMM
• Six Sigma
• Software Configuration Management
• Software Measurement
• Software Project Management
• Software Requirements Management
• Software Risk Management
• Software Testing
• Standards and Measurement
• Statistical Process Control
• Supply Chain Management
• Taguchi Experiments
• Total Preventive Maintenance
• Total Quality Management (Concepts and Practice)
• Training for Trainers
• Training TQM Facilitators
• ISO 9000 Lead Assessor/Auditor
  
  

Members wishing to obtain the PMRS School of Marketing Research Certificate are required to complete these nine courses. Registration is open to members and non-members but non-member registrations will not be processed until 4 weeks prior to the course start. Class sizes are limited and early registration is encouraged.

• Fundamentals of Marketing Research
• Marketing Management for Researchers
• Marketing Research Design: An Applied Course
• Marketing Research Statistics & Data Analysis
• Questionnaire Design: (your option of in class or online)
• Communicating Research Results with High Impact Graphs
• Qualitative Marketing Research
• Advanced Techniques of Marketing Research [was Multivariate Analysis: An Introduction]
  People that have already taken "Multivariate Analysis: An Introduction" will be credited for the CMRE and do not need to take the new two-day version.
  
• Ethical Issues and Privacy in Marketing Research

The Advanced and Specialized courses are geared to senior practitioners, and they focus on advanced concepts and specialized areas of marketing research. To get the most out of these courses practitioners should have a good understanding of the material covered in the Core Courses. Registration is open to members and non-members but non-member registrations will not be processed until 4 weeks prior to the course start. Class sizes are limited and early registration is encouraged.

• Marketing Research on the Internet
• Measuring Brand Equity
• Measuring Customer Satisfaction, Loyalty and Retention
• Measuring Customer Satisfaction: Advanced Analytical Techniques
• Competitive Intelligence
• Competitive Intelligence (special 2-day workshop)
• Introduction to Market Research Semiotics
• Moderator Training
• Online Qualitative Research (Offered over the Internet)
• Business to Business Marketing Research
• Market Segmentation Research
• Data Mining Techniques
• Website Usability for Marketing Research Professionals

Scenario 1: Annual Training and Human Resource Development
Contract Amount: Rs. 45, 000/-

Facilities:

• 12 training in one calendar year from the above list.
• 2 additional training (customized) - complementary
• Any other additional training @ Rs. 3000/-
• Training material for 20 participants.
• Additional training material @ Rs. 300/-

Scenario 2: On choice In-house training

Training Fee - Rs. 6,500/- each training
Training material - 20 sets
Additional Training material - Rs. 500/- each set.

20% discount for FQA member organisation, for detail log on www.cssonnet.com

Click Here for our latest Training Schedule and online Application.